Refund Policy
At Phone Accessories, we want you to shop with confidence. If you're not completely satisfied with your purchase, we offer a 30-day return and refund policy to ensure your satisfaction.
Return Eligibility
✅ Items must be returned within 30 days from the date of delivery.
✅ Products must be unused, in their original packaging, and in the same condition as received.
✅ Proof of purchase (receipt or order confirmation) is required.
Non-Returnable Items
🚫 Items that are damaged due to misuse, wear and tear, or unauthorized modifications cannot be returned.
🚫 Personal hygiene products such as earbuds and headphones (if opened) for health and safety reasons.
How to Initiate a Return
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Contact Us – Email us with your order details and reason for return.
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Approval & Instructions – If your return is approved, we’ll provide you with the return address and instructions.
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Ship the Item – You are responsible for return shipping costs unless the item is defective or incorrect.
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Inspection & Refund – Once we receive and inspect the product, we will process your refund or exchange within 5-7 business days.
Refund Process
💳 Refunds will be issued to the original payment method used at checkout.
⏳ Processing times may vary depending on your bank or payment provider.
Damaged or Incorrect Items
If you received a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos, and we’ll arrange a replacement or refund at no extra cost.
Need Help?
For any questions or concerns, feel free to reach out to our support team .
Thank you for shopping with Phone Accessories!